OUTSOURCE YOUR RESERVATIONS INBOX

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the Hotel Reservations Service You've Been Looking For

Now more than ever, hotels of all sizes must find ways to streamline their operations and ultimately, do more with less. In some ways, having to make magic happen with fewer resources and smaller budgets is nothing new for small independent hotels. Long before the COVID crisis, small hotels have had to find creative ways to improve their overall operational efficiency. Incidentally, that’s exactly how our business started, and what we pride ourselves on.

Remote Res provides a hotel reservations service that allows small hotel teams to focus their time and attention on what they do best. That is, to deliver a remarkable guest experience, and let us take on the time-consuming, but very important role of Reservations. And because we do it remotely, and won’t be delayed by urgent in-house issues or distracted by the usual office interruptions, we’re able to load rates and availability, stop sells and promotions faster and more efficiently. More importantly, we can respond to potential guests faster.

Our team has years of experience operating and managing the critical aspects of this department, including but not limited to the setup and maintenance of your PMS, channel manager, and OTA extranets. Email us for more information on how our hotel reservations service will help you convert more enquiries and increase revenue.

About Remote Res

Remote Res is a small business based on the Caribbean island of Antigua. It is the sister company of boutique ROI, a revenue management company for boutique hotels, and was created to meet the growing needs of some boutique ROI clients. Specifically, their need for a hotel reservations service.

Because many small, independent hotels and vacation properties staff take on multiple roles, the back of house, including reservations and admin, often takes a backseat to whatever is happening out front. But our clients know that isn’t OK. They know they need someone to stay on top of the inboxes and extranets, in order to keep sales coming in and service standards high. And that’s what we do.

Our remote, hotel reservations service is commission-based and covers all the primary reservations tasks, from managing rates and inventory to contracting and distribution. And of course, answering all reservation emails and supporting your on-site team as needed.

RAISE THE BAR and YOUR bottom line

We believe business is relationship driven, especially this industry and our business in particular. When we sign a client, we ensure that client is successful and more than satisfied with our service.

CUSTOM REPORTING TO DRIVE BETTER DECISION MAKING

Know where your guests are coming from and how far out they’re likely to book. As well, understand which channels are performing for which markets. And know where you need to improve. These are all critical insights for a successful and profitable hotel. That’s why we include monthly performance reports to aid your management team’s decision making.

remote res hotel reservations Service benefits

Performance Stats

Our dashboards break down detailed information in a way that is easy to read and understand, so your team can better identify opportunities to grow revenue.

Improved Reach & Results

Take confidence in a dedicated team who understands all aspects of a hotel reservations department. We manage your sales cycle and convert more bookings.

Extended Reservations Coverage

Enjoy peace of mind as opportunities aren't missed and all messages are responded to. We work 7 days a week, including holidays, and it won't cost you a dollar more.

Manage on the Go

We utilize popular messaging platforms, giving you the ability to manage us, your sales team, from the convenience of your smartphone.

Improved Guest Communications

Our remote office enables us to answer your guests' emails and inbox messages faster and more efficiently than most small hotels teams can manage on their own.

A Better Bottom Line

We are a sales-driven team. Our cohesive approach to managing your hotel reservations aims to improve your bottom line. Ultimately, our success is tied to yours.

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    Remote Res | Outsource Your Reservations Inbox